Change of mind
Owner confirmation required.
The store’s change-of-mind period and item-condition requirements have not been confirmed yet. Contact the store before ordering if this affects your decision.
Sizing exchanges
Check before you order.
Sizing exchange terms have not been confirmed. Use the size guide and ask about the exact product before purchasing.
Faulty or incorrect items
Applicable consumer rights still apply.
If an item is faulty, damaged on arrival, or not what was ordered, contact the store promptly with the order details and clear photos where relevant. Nothing in this policy is intended to exclude rights that apply under Australian Consumer Law.